Get Answers To Your Questions About Star Shower® Slide Show™
How many different slides are included in the *standard edition of the Star Shower® Slide Show™?
The standard edition includes: 12 Christmas slides, 2 Halloween Slides, 1 Valentine Slide, 1 Birthday Slide, 1 Firework Slide, and 1 Easter Slide.
*The DELUXE edition of the Star Shower® Slide Show™ contains double the quantities listed above.
I ordered my Star Shower® Slide Show™ and it said shipping will take 3-6 weeks. Why so long?
Shipping MAY take 3-6 weeks. Throughout different times of the year demand is greater than others, so we always state 3-6 weeks. However, we always do our best to plan for those times of the year so we can avoid “back orders.”
Help! I placed an incorrect order. How can I change this?
What you want to do is call this toll free number for customer service: 1-844-863-0169. To find your order they will need your phone number (or email address if you provided it), last name, and zip code. They will absolutely get your order fixed for you. Keep in mind order processing takes a full 24 hours, so they may not have your order in the customer service system until at least 24 hours after you've placed your order.
I ordered Star Shower® Slide Show™, but I haven't been charged yet. When should I expect to be charged?
We process your order within 24 hours, but we do not charge your card for the purchase until the order is shipped to your address.
HOW LARGE IS STAR SHOWER® SLIDE SHOW™?
With the lawn spike attached: 15.5-inches x 7.5-inches x 5.5-inches
With indoor base attached: 8.5-inches x 7.5-inches x 5.5-inches
Lawn stake measures: 8.25-inches long (4.75-inches goes underground).
Indoor base measures: 8.5-inches in diameter.
WHAT COLOR IS STAR SHOWER® SLIDE SHOW™?
The housing of Star Shower® Slide Show™ is black.
HOW LONG IS THE STAR SHOWER® SLIDE SHOW™ POWER CORD?
Power cord measures from base to furthest edge of plug: 16.75-inches
Power Cord, wire only: 11.37-inches
WHAT IS SLIDE SHOWER® SLIDE SHOW™'S POWER INFORMATION?
Star Shower® Slide Show™ has a power input of 100-240 VAC, 0.5A, 50/60Hz.
Star Shower® Slide Show™ has a power output of 5VDC, 1.5A.
WHAT TYPE OF LIGHT DOES STAR SHOWER® SLIDE SHOW™ USE?
Star Shower® Slide Show™ uses LED lights.
HOW DO I KNOW HOW FAR AWAY FROM MY HOME TO SET UP STAR SHOWER® SLIDE SHOW™?
Here is a simple guideline to help assist you in setting up your Slide Show™. Remember, keep obstructions (like trees, flowers, bushes, etc.) away from your Slide Show™, otherwise you won't get a clear picture.
5-feet from your house projects a 4-feet x 4-feet area.
10-feet from your house projects an 8-feet x 8-feet area.
20-feet from your house projects a 17-feet x 17-feet area.
25-feet from your house projects a 21-feet x 21-feet area.
30-feet from your house projects a 25-feet x 25-feet area.
WHAT TYPES OF SLIDES ARE INCLUDED?
You'll receive 12 holiday slides that include:
- 6 Christmas-themed slides
- 2 Halloween-themed slides
- 4 Celebratory slides feature 1 Hearts slide for Valentine's Day, 1 Easter-themed slide, 1 Balloons slide, and 1 Patriotic fireworks slide.
HOW DO I KNOW IF I'M INSTALLING THE SLIDE CORRECTLY? THE BIG AND SMALL ENDS IN THE INSTRUCTIONS ARE DIFFICULT TO SEE.
If you are having difficulty determining which of the plastic prongs that insert into the plastic holder, try this trick. Look at the slide. On one side the pictures in the circles have a black background. When you flip the slide, the pictures have a white background. Flip the slide so the white background is showing and the pictures are upside down. The plastic prongs will be on the right side of the slide. Insert the prongs into the slide holder, so the concave (curved) side is facing you. The slide will not fit in the other way.
I THOUGHT IT WOULD BE BRIGHTER. WHY AREN'T THE SLIDES BRIGHT WHEN THEY PROJECT ON MY HOME?
The brightness of Star Shower® Slide Show™ depends on other lighting. The darker the area, the brighter they shine. Other light sources, such as street lights, additional outdoor lights, porch lamps, car lights, etc. can cause the Slide Show™ to look dimmer. While some of these sources are out of your control, turning off any additional exterior lights can help make Slide Show™ look brighter.
IS STAR SHOWER® SLIDE SHOW™ SAFE TO USE OUTDOORS DURING INCLEMATE WEATHER?
Yes, Star Shower® Slide Show™ is weather-resistant and can handle snow or rain showers. However, it should not be submerged in water. If your lawn tends to flood with the spring rains, it would be best to relocate Slide Show™ to an area where it doesn't flood, or bring indoors during flooding.
WHAT TEMPERATURE RANGES DOES IT OPERATE IN?
Star Shower® Slide Show™ operates in temperatures ranging -30-degrees Fahrenheit to 100-degreed Fahrenheit (-35-degrees Celsius to 40-degrees Celsius). When used in temperatures at or below freezing, please allow 10 minutes for Star Shower® Slide Show™ to warm before functioning at normal capacity.
THE POWER CORD IS TOO SHORT AND I NEED TO USE AN EXTENSION CORD. CAN I USE ANY TYPE OF EXTENSION CORD?
When using Star Shower® Slide Show™ outdoors, you must use an extension cord appropriately rated for outdoor use. Failure to do so may result in injury. Any standard indoor extension cord may be used only when playing Star Shower® Slide Show™ inside.
SEE THE DIFFERENCE!
- Star Shower® Slide Show™
Lights Up Your Home
Sets Up In Seconds
Perfect For Any Holiday Or Occasion
Covers Your Home With Dazzling Designs Instantly
Your Satisfaction is 100% Guaranteed
OFFER: Buy your Star Shower Slide Show complete with 12 holiday slides, an indoor base, and outdoor stake for only $39.99 and receive FREE shipping and handling. BUT WAIT! You can double your entire order for just a separate fee of $19.99. UPGRADE to the DELUXE offer and receive the Star Shower Slide Show with 12 holiday slides, an indoor base, extra-long lawn stake, AND 12 additional holiday slides to help you celebrate. Just pay $59.98 and receive FREE shipping and handling. Double your DELUXE offer and receive a second deluxe set - just pay a separate fee of $39.98 plus FREE shipping and handling. GUARANTEE: Your satisfaction is 100% guaranteed. If you are dissatisfied with your Star Shower Slide Show for any reason, simply return the product within 30 days for an easy refund of your purchase price, excluding shipping and handling. See our return policy for more information. Exceptions may apply.